1 week

Customer value pathways

Do you know your most profitable customer journeys?

  • TBC
  • 1 week engagement
  • Virtual workshops
All experiences

What is it?

This engagement makes customer journeys and behaviours visible and measurable throughout your e-commerce site.

We’ll analyse how effective your product is at meeting your customer’s needs. What pain points are people experiencing? How much revenue is being lost? Together we’ll create a prioritised roadmap for driving customer and business value.

Who is it for?

Product and eCommerce leaders who want to make better use of analytics to drive value.

What will you learn?

  • See and understand your customer journeys and their effectiveness
  • Know your key areas for improvement, prioritised by revenue impact
  • Sharpen your user and product analytics

Who will run it?

A Product Owner or Delivery Lead.

Louis Bester
Product Owner
Jay Thomson
Managing Partner

Want to set up a meeting?

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They took the time to become well-versed in the intricacies of our business, and instead of big reveals at set milestones, we were in constant communication throughout the process.

Reginald Labuschagne, Head of Special Projects
Sanlam Private Wealth

We can help you

  • Create & validate new ideas
  • Be bold with technology
  • Improve efficiency with lean practices
  • Build capability & confidence
  • Be more customer centric
  • Increase speed to market
  • Deliver great quality products & services, fast
  • Navigate the open source revolution